Frequently asked questions

Everything you need to know about your membership.
Strategic Planning retreats are held at the turn of every quarter. This means there is one every March, June, September, and December. We plan these retreats far in advance so that you can block off your calendars ahead of time.
Every workshop we hold is designed to provide maximum value for our members. This means that we don’t have workshops every month, or at any set cadence. But you will have plenty of advanced warning for every workshop we provide.
Yes! All coaching calls, workshops, and strategic planning sessions are recorded and will be posted in the Member Area within 24 hours. They will be in Recent Recordings.
Upon enrollment, you should have received an email invitation for access to the private podcast. The email would have come from HelloAudio.com. If you cannot find that invitation, please email members@velocitywork.com and we’ll get you squared away.
At the top of the site select My AccountMember Profile to edit your information with us.
At the top of the site select My AccountBilling and you'll be taken to Stripe's secure customer portal, where you can update your billing information.
No. You’re welcome to cancel at any point in time, and return in the future, but we cannot pause your membership. If rates go up while you’re gone, you’ll be welcomed back at the new monthly rate.
At the top of the site select My AccountBilling and you'll be taken to Stripe's secure customer portal, where you can cancel your subscription.