The Power of Setting Expectations with Bill Farias

If you want to grow your firm, the bottom line is you need happy clients. Setting expectations anywhere, whether within your business or in your day-to-day with your friends and family, is the secret to a streamlined experience where everybody is positioned to win, and Melissa’s guest this week is here to encourage you to make it a part of your firm’s culture.

Bill Farias is a family law attorney based in Massachusetts. He’s been practicing for 12 years, starting out as a prosecutor, going on to criminal defense, and eventually landing on family law. He got serious about making the transition from solo practitioner to CEO of his own firm four years ago, and setting expectations has been a huge part of the success he’s seen since making the leap.

Tune in for a masterclass on setting expectations. Bill is offering his take on the power of setting expectations upfront with your clients and team, why everybody wins when expectations are set properly, and how to start implementing expectations within the different facets of your business.

If you’re a law firm owner, Mastery Group is the way for you to work with me. This program consists of quarterly strategic planning facilitated with guidance and community every step of the way. The enrollment window for Mastery Group is open right now, so click here to join us!

What You’ll Discover:

• How Bill made the transition from being a solo practitioner to building his firm.

• 2 things that put Bill in a position to feel comfortable making the leap to be CEO of his firm.

• Why the skill of setting expectations is essential for a smooth and streamlined life and business.

• How Bill approached gathering feedback from his clients, and why this is so important for growing your business.

• Where to implement setting expectations within your firm.

• The consequences of avoiding having difficult conversations.

• How to set expectations without sacrificing client confidence.

• The limits to consider as you start setting expectations within your firm.

Featured on the Show:

• Create space, mindset, and concrete plans for growth. Start here: Velocity Work Monday Map.

• Join Mastery Group

• Bill Farias: Website

• Check out Bill’s talk at Max Law!

• The Lean Startup by Eric Ries

• Agile Attorney Consulting

• Grit: The Power of Passion and Perseverance by Angela Duckworth

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